Tools for your own decisions
ATAI provides market information, analytical tools, trading journals and software. You remain responsible for deciding whether and how to trade. Access does not create an investment management or personal advisory relationship.
Accounts and subscriptions
Keep your sign-in details secure and provide accurate account information. Subscriptions grant access for the period shown at checkout. Fixed-term purchases do not automatically renew. Availability and usage limits are shown on each product page.
Payments and rewards
The checkout shows the price, currency and network before payment. For a direct cryptocurrency payment, use the exact recipient, network and amount on your invoice. Services activate after payment is verified. Contact support with the order number and transaction ID if a transfer is delayed or incorrect.
ATAI Coins are platform rewards with a redemption value shown in your wallet. Coin purchases and coin-paid orders do not generate additional purchase or referral rewards. Withdrawal requests reserve the requested balance and are reviewed before processing.
Service issues and cancellation requests
If a service is unavailable or a purchase was made in error, contact support promptly with the order number. Requests are reviewed against the service delivered and applicable consumer rights. Nothing here removes rights that cannot legally be excluded.
Acceptable use
Do not share paid access, attempt to access another person's account or data, interfere with the service, or upload content you do not have permission to use.