Information you provide
ATAI stores account information, orders, wallet entries and support requests needed to deliver the service. Uploaded charts, trading records and notes are used to provide the analysis you request and the automatic journal reviews you enable through the service.
Trading account connections
Use an Investor or read-only password when connecting MetaTrader. Stored connection credentials are encrypted. The analysis model receives trading statistics or selected trade context, not your broker password. Disconnecting an account stops new imports and removes the stored connection credential; existing journal history remains until separately removed.
Payments and messages
Card payments, when enabled, are processed by Stripe. Do not send card details or wallet recovery phrases through support. Cryptocurrency transactions are public on their network. Account verification, security notices and purchase messages may be sent by email.
Cookies and technical records
Essential cookies maintain your session, protect forms and support trusted-browser verification. Technical and usage records help detect errors, protect accounts and understand which services are used.
Your choices
You can review account information and notification settings in your profile. Contact support to request access, correction or deletion of your data. Some payment, fraud-prevention and legal records may need to be retained where required.